Usage, Arbitration & Risk Policies

The seller is protected when delivery happens inside the platform and sufficient proof is attached. Once delivery is complete and no dispute exists, funds are released according to the deal settings.

• Files, links, screenshots, and other delivery proof should be uploaded inside the deal chat.
• External communication may weaken proof if it is not clearly tied to the deal record.
• If the inspection window expires without a dispute, funds may be released automatically according to the deal settings.
• For partial or milestone-based delivery, each stage should be documented separately.

When a dispute is opened, the deal is paused and a neutral review begins over chat history, files, timestamps, and supporting evidence. The goal is a fair decision that preserves both parties’ rights as much as possible.

• The supervisor may split funds fairly if the evidence shows partial performance by both sides.
• Funds may be returned to the buyer if non-delivery or a material breach is proven.
• Funds may be released to the seller if delivery is verified and the objection is not substantiated.
• Every step of the dispute is logged, including notes and the final decision.

Extra verification may be requested if unusual patterns appear, such as repeated withdrawal attempts, inconsistent account data, or activity that raises financial risk. The measure is temporary and used only to protect users and funds.

• A temporary account or wallet freeze may be applied when review is needed, with the reason recorded in the log.
• Government ID or extra confirmation may be requested for high-risk accounts or suspected account takeover.
• These checks are not punitive; they are used to protect balances and prevent unauthorized withdrawals.
• Any important security action is logged and can be reviewed later if needed.

Fees are shown clearly before a deal is confirmed. The default total commission is 5%, and it can be distributed internally according to system or referral settings, unless the deal states otherwise.

• A full refund is available if the deal is cancelled before work begins or if non-delivery is proven.
• For partial delivery, funds may be split proportionally to the work that was actually completed.
• Any extra charges not shown in the deal interface are not deducted automatically.
• When needed, all movements are shown in the internal ledger.

A supervisor is not a party to the deal. They act as a neutral reviewer based on the internal log and attached evidence. Every decision must be justified and reviewable later.

• Conflict of interest must be avoided completely, and any direct relationship with a party must be disclosed immediately.
• Decisions are not based on pressure or impressions, but on verifiable evidence.
• Every administrative action is logged to preserve transparency and auditability.
• If necessary, a supervisor may request extra documents or extend the review period in a limited way.

By using DarkUnits, you agree that the internal log, timestamps, uploaded files, and deal-room messages may be used to verify delivery, resolve disputes, or review security. The platform keeps only the minimum data needed for operation and review.

• Messages inside the deal room have priority when evaluating a dispute or review request.
• These policies may be updated from time to time, and important changes will be shown in the page or interface.
• The platform does not guarantee profit or any result outside the agreed scope between the parties.
• If an internal deal note conflicts with the public policy text, the operational log that existed at the time of the deal has priority.